Client Satisfaction

North Central Behavioral Health Systems Client Satisfaction Results

Each quarter, North Central Behavioral Health Systems participates in the Mental Health Corporations of America's (MHCA) client satisfaction survey. The survey is designed to assess the satisfaction of behavioral health clients with their mental health or substance use treatment experience in an outpatient setting. 

Below are NCBHS’ most recent quarterly results (July 2021-September 2021):

Client results chartNCBHS survey results

Full Reports

North-Central-Behavioral-Health-Consumer-Standard-Report-Dec-2021.pdf

North-Central-Behavioral-Health-Consumer-Comment-Report-Dec-2021.pdf